HORIZ App Help & Support

Email [email protected] and we will usually reply within 2 business days. Please include the email you signed up with and a description of the problem; screenshots help.

• How do I delete my account? Me > Edit profile > Delete account. Your account and data are permanently deleted and cannot be recovered.
• How do I withdraw consent to third-party AI processing? Me > Third-party AI processing > Withdraw consent. Features that need AI, such as jotting and your twin, are turned off afterwards.
• How do I turn off push notifications? Toggle each category under Me > Push notifications, or turn them all off in the iPhone Settings app under Notifications.
• I forgot my password. Password reset by email is not available yet, so email us and we will help. Accounts that use Sign in with Apple or Google do not need a password.
• Does it cost anything? This version has no paid features and no in-app purchases.

HORIZ App Privacy Policy